 |
 |
 |
 |
|
|
Customers
LCM puts the customer first in all aspects of business.
Great emphasis is placed on ensuring that technical
and commercial requirements are fully understood, competitive
solutions are offered and lead times are both realistic
and meet customer expectations.
Processes
All processes are carried out by fully trained staff,
working to detailed written procedures. Production
records are maintained at all stages, ensuring
full traceability throughout the manufacturing
process. As alloy and metal producers it is our
process control that guarantees fundamental compositions
and impurity levels within our products.
Analysis
A comprehensive sampling and analysis programme provides
verification of product conformance. LCM has a
highly experienced team of qualified chemists working
in a well-equipped analytical laboratory. Main
techniques used at LCM are ICP-OES Spectroscopy,
for compositional and metal impurity analysis,
coupled with Gas Fusion analysis for carbon, sulphur,
oxygen and nitrogen. All LCM products are supplied
with a certificate of analysis that details actual
results, method of analysis and certifies compliance
with customer specification.
Raw Materials
All raw materials are sourced against comprehensive
purchasing specifications and from approved suppliers.
LCM staff work closely with key suppliers to ensure
a reliable and competitive supply of high-quality
raw materials. The same philosophy is applied to
all other critical consumables, for example crucibles
and moulds used for the melting and casting of
LCM products.
Continual Improvement
LCM takes a proactive approach to the identification
and implementation of improvement programmes. Such
work may be targeted at increasing product performance,
through the lowering of key impurity levels or by
modifying microstructure or phase distribution. Other
work focuses on raw material and process optimisation
to give even greater competitive advantage to our
products. Often such programmes are carried out in
co-operation with customers, with technical expertise,
evaluation trials and results being shared to the
benefits of both organisations.
Quality Assurance
LCM activities are conducted within the framework
of a Quality System certified to the requirements
of ISO9001:2000. The Quality System is applied
to all levels of the business, ranging from top-level
management through to all production, analytical,
administrative and financial functions. The System
is fully documented and subject to regular examination,
both via internal and external audits, and by management
review. |
|
|
ISO9001:2000
|
|
|
