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It is our policy to achieve
a quality of product and service that consistently meets
and, where possible, surpasses our customers’ needs
and expectations. We are all committed to:
- Manufacturing and delivering metals and alloys that conform to the requirements of our customers, using our technical expertise and flexible process methods.
- Seeking ways by which we can improve our processes and service to customers.
- Focusing on prevention, encouraging a ‘right first time’ approach by all personnel.
- Defining quality objectives against which we will review company performance.
- Striving to improve the effectiveness of our Quality Management System by monitoring clear and visible measures of progress.
- Regular review of our Quality policy and objectives, ensuring their relevance and suitability to both our business and the requirements of the Standard.
We intend to develop a culture within which the consistent supply of excellent
products and service is synonymous with business success. |
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ISO9001:2000
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